Fixed Operations is an auto dealer’s best source of high margin revenue. How are you making the most of your service drive?
Consider these questions:
- How easy is it to schedule an appointment with your service department on your website?
- How about via the phone?
- Are these touch points integrated with your availability?
- Are you ready for the customer when she arrives at the dealership?
- Do you know what her transportation needs are?
- Will she know who her service advisor is?
- Most importantly, does your customer feel like you know her and care about her experience?
With DealerSocket you can easily retain and expand your customer base in service and continue to profit from these relationships long after the initial sale is made through easy to use tools that help you create the ideal customer experience.
With DealerSocket’s Service tools you can:
- Send marketing promotions service specials
- Mine your database for customers most in need of service
- Effectively track declined service and monitor for sales opportunities
- Increase first service appointments
- Easily monitor service appointments
- Automate confirmations
- Manage no shows
- Manage follow‐ups
- Easily manage your loaner car fleet
DealerSocket’s Service Solutions will help you drive revenue in FixedOps 24/7!