DealerSocket now offers call center services. If you don't have the time, the people or the managemetn to communicate with your customers consistently that doesn't mean it shouldn't get done!
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The DealerSocket Call Center provides a way for you to communicate with
your customers at the right time with the right message… Everytime. You
decide which calls and when—all tightly integrated with the full
DealerSocket CRM application.
EXAMPLES:
• Send all sales follow up calls
• Send only certain types of calls
• Send only those calls that your people don’t make within a given time frame
BENEFITS:
• Increased Sales Appointments
• Increased Service Appointments and Service Retention
• Increased Customer Satisfaction
Types of Calls: Sales Appointment
• Unsold Showroom Prospect
• Lease Renewal
• In Equity/MoneyMaker
• Unsold Phone Prospect
• Unsold Internet Prospect
• High Mileage in Service
Service Appointment
• Service Reminder/Appt
• Prepaid MaintenanceReminder
• 1st Service Appointment
• Declined Service
• Recommended Service
