Increase CSI Scores and Customer Retention

 
DealerSocket CRM
Dealersocket - Sell More Units!

DealerSocket solicits, captures, and manages feedback at every point in the sales and service process. Ensure your CSI scores are as high as they can be.

 
Module Features
 
 
 
 
 
 

DealerSocket Call Center

Our CSI scores in service are higher than they have ever been and it is all due to DealerSocket - Tim Aldrich Weseloh Chevy
   Additional Resources
pdf
Satisfy Module Overview
(PDF 208k)
pdf
Case Study from Camelback Toyota
(PDF 100k)
pdf
'08 Dealersocket Brochure
(PDF 168k)
   
  Satisfied customers buy more, service more and refer more business to you. DealerSocket helps you automatically solicit, capture and manage feedback at every point in the sales and service process. It flags and escalates problems immediately so you can quickly and easily fix issues and improve customer satisfaction.
 

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  Benefits
Receive direct feedback from customers via electronic surveys and/or phone surveys
Automatically catalogue, assign and resolve problems based on dealership-defined rules
Hold your staff accountable for every customer complaint or suggestion

Increase CSI Scores with DealerSocket
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