Integrations

Real Time Integrations with the following Dealer Management Systems:

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DealerSocket’s Certified Partners (DCP) program is a suite of application programming interfaces (APIs), including Sales Deal Push, Call Vendor CTI Direct Post and a Call Vendor Work Note Update. DCP provides exceptionally quick integration points between DealerSocket and third-party partners, including DMS vendors, call-tracking vendors and fulfillment centers. DealerSocket performs a rigorous certification process with each vendor, ensuring the data is correctly received and processed by all parties.

 

KEY POINTS ABOUT SALES DEAL PUSH:

  • The DCP Sales Deal Push allows dealership users to push their sales deal data (customer, co-buyer, sales data, vehicle of interest and trade vehicles) into their third-party applications
  • This is a one-way push from DealerSocket to the vendor partner for deal data
  • The vendor has the option to return a unique deal number for the pushed data
  • Each vendor partner can return messages to DealerSocket specific to their integration, which are then displayed to the end user

 

KEY POINTS ABOUT CALL VENDOR CTI DIRECT POST:

  • The DCP Call Vendor CTI Direct Post processes data received for inbound and outbound calls
  • For outbound calls, the Sales Event is updated with the date and time of the call for tracking purposes
  • For inbound calls, the Entity is created (if needed) as well as the Sales Event (if needed or an open Sales Event is
  • identified) on behalf of the dealership
  • The Sales Event can also display the recorded call link, depending on the data from the call vendor
  • If implemented, the vendor’s system will receive an immediate success message informing the vendor the data was received

 

COMING SOON!

Key point about Work Note Update:
Once available, the Work Note Update API will update the identified Sales Event with information received from a third-party fulfillment center for tracking purposes

Integrations

Partners

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