Welcome to the DealerSocket suite of products! Click on a product below to find out more information.
No Hardware - Easy to Use - Top Technology DealerSocket is auto dealer CRM. Built from the ground up for automotive dealers, no other CRM solution will give you the insights into your customer lifecycle and help you sell more, market more efficiently, increase service business and maintain happy and loyal customers.
RevenueRadar constantly scans your customer database and detects money hiding in your DMS. Each radar you set will signal you when a customer has profit potential.
Enterprise DashBoard is a powerful business intelligence reporting tool that provides single and multi-store dealer groups access to key sales data in an interactive, drilldown environment. Enterprise Dashboard is the only reporting engine that consolidates CRM, Financial, and Sales Process information into one location for exception-based management.
Automotive Dealers have always spent a lot of money on Advertising but have struggled with actually "Marketing". Our dealer customers know the importance of reaching the right person at the right time, with the right message. Based on literally hundreds of pleas for help, we have developed DealerSocket MarketPlace – a robust and cohesive marketing engine that will drive customers to your dealership.
SocketTalk provides an efficient gateway for dealers to text message notification customers and instant message internal DealerSocket users.This is an exciting new method for dealers to communicate with customers and employees.
DealerSocket is pleased to announce the availability of its industry-leading CRM tool in a mobile application. This advanced mobile solution makes your key daily activities available in a user-friendly mobile app. Streamline your sales process and increase visibility for managers with MobileCRM!
The CarMind curriculum allows your sales staff to learn in a 52-week format that can stretch over the course of 3 years with courses and content that is continuously updated and fresh. Your staff will learn tried and true selling techniques along with best practices on today's hottest topics like Social Media.
Your customer data is hiding revenue – find it now with MoneyMaker. MoneyMaker will find customers who are most likely to buy or come into service with just a few clicks. Moneymaker will extract the customer information from your DMS and give you the option to export to excel, do an email blast, or send the list to our CallCenter.
DealerSocket's CallCenter will make calls for you, replacing existing call center relationships and tightly integrating those calls into your DealerSocket CRM — creating efficiency in your marketing and personnel management — while you sell and service more vehicles.
When a deal gets to the point of negotiation, are you putting your best foot forward to the customer? With DealerSocket’s Desking tool you can present payment and lease options in a way that is both professional and built to ensure profitability while decreasing the amount of time spent on every deal.
Manage fresh ups, phone ups, and internet leads from one tool.
Fixed Operations is an auto dealer’s best source of high margin revenue. Are you making the most of your service drive? With DealerSocket’s Service tools you can increase first service appointments, easily monitor service appointments, automate confirmations, manage no shows and follow-ups and easily manage your loaner car fleet. Setting customer expectations and providing them with the ability to communicate with your service department 24/7 is a great way to ensure customer loyalty and high CSI.
Inbound Call Management, Outbound Call Management, Website Tracking. Metrics that count!
With DealerSocket’s MobilePortal, your dealership now has a convenient and effective way to stay in touch with your customers 24/7 via their mobile phone. This customer-facing application allows your customer to communicate with you when it is best for them.
Manage the customer experience via e-surveys / phone surveys
Connect clicks to calls to sales and know true ROI on all of your Internet lead sources. With WebAnalyzer from DealerSocket your dealership can add horse power to each and every Internet phone up by linking web tracking data to inbound phone call data.
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