SocketTalk

A sales engagement functionality that enables dealership employees to initiate a text conversation with online shoppers from the dealer’s DealerFire Engine6 website and continue it within DealerSocket’s CRM.

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See it in Action

Watch how SocketTalk strengthens the connection between your website and CRM.

Customizable Opt-in Functionality

Start the conversation off right by customizing your
opt-in message dynamically with your dealership or
sales rep information or remove it altogether.

SMS from a Single 'Callable' Number

If a customer you're texting decides to call in - the
number is routed to your dealership so you can
continue the conversation. If a sales rep decides to
leave the number, conversation and relationship stays
with the dealership.

Templates

Create simple to use text templates for your
dealerships. Templates allow you to send dynamic
content from your sales opportunities or dealership
contact info.

Internal Communications

Send one-off instant messages to co-workers or build
groups to help communicate in mass. This helps you
stay in tune with your staff and check in on a busy day
where face time may not be an option.

“A lot of times, SocketTalk is the first touchpoint, and it’s helped tremendously as volume has increased. We want to stop that clock. Beyond that, we put emphasis on reading details submitted in the lead and making sure the first response is quality and brings value.”

Scott Deetz, Digital Sales Manager

Mason City Ford Chrysler

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