Modern. Flexible. Powerful.

We help dealers large and small by making them more profitable, improving their processes and reducing their frustration through our innovative software and support. Together, Auto/Mate and DealerSocket are giving dealers a new choice for a connected platform and award-winning customer service.

ENTER TO WIN!


Schedule your demo with DealerSocket and get $50, plus you'll be entered to win a Peloton Bike+ package!

Our mission is to transform the automotive experience with a suite of seamlessly integrated solutions designed to connect our more than 9,000 dealer clients to today's digital opportunities, simplify operations for showroom and service talent, and arm management teams with the insights, connectivity, and capabilities they need to drive efficiencies and maximize profitability.

The partner dealers want.

  • Committed to our dealers. Auto/Mate DMS has proudly served dealerships for decades. Over 98% of our customers stay with us because they love the value they get and the service they can rely on.

  • Free software upgrades for life. You shouldn’t be nickeled and dimed for the latest and greatest. We’re constantly making enhancements to our software to deliver the innovation you need to make your job easier.

  • By Car People, For Car People™. With a team of former dealership employees with more than 1,500 years of combined experience, Auto/Mate does business differently. We’ve been in your shoes and understand what it really means to be a dealer. Our unique support model is the reason we maintain an NPS score of +54 and a customer retention rate of 99%.

  • You control your data. Period. With Auto/Mate’s open API, you have the freedom to decide who you do business with. After all, it is your data.

“Auto/Mate is doing things that actually improve our business. And that’s rare…”

JD Mixon

Director of Operations

The DMS Designed By Car People, For Car People

Optimize & Consolidate Your Sales Process

Auto/Mate combines desking and F&I within our Sales & Finance module, providing a one-stop shop for creating, closing, and billing deals, as well as integrations to credit providers, valuation tools, and finance sources.

Create and Close ROs Without Leaving the DMS

Increase service volume and seamlessly accelerate the repair order from start to finish. Easily create and monitor appointments, assign repair orders to technicians, and leverage service history to upsell additional work.

Manage Your Parts Operation More Efficiently

Reduce idle tech time, increase parts sales, and lower obsolescence. Our newly redesigned parts system simplifies parts selling, takes the stress out of core tracking, and helps manage special orders with added flexibility.

Industry-Standard Accounting Workflow

From payroll processing to intercompany journal entries, our accounting tools are built on the fundamentals of true dealership accounting to simplify your workflow, reduce time spent completing tedious tasks, and keep you on top of your bottom line.

Systemwide Report Generator

Our advanced report generator, Report/Mate, brings the ease of Excel to DMS reporting. Measure performance and set achievable goals by generating customizable reports based on any data field you can schedule to run automatically

Hundreds of Third-Party Integrations

The Open/Mate API allows third-party vendors to integrate with Auto/Mate. All data shared between Auto/Mate and third-party vendors is exchanged instantly, securely and bidirectionally, resulting in less manual data entry and more accurate data.

Sign up to learn more

Modern.
Flexible.
Powerful.

We help dealers large and small by making them more profitable, improving their processes and reducing their frustration through our innovative software and support. Together, Auto/Mate and DealerSocket are giving dealers a new choice for a connected platform and award-winning customer service.

ENTER TO WIN!


Schedule your demo with DealerSocket and get $50, plus you'll be entered to win a Peloton Bike+ package!

Our mission is to transform the automotive experience with a suite of seamlessly integrated solutions designed to connect our more than 9,000 dealer clients to today's digital opportunities, simplify operations for showroom and service talent, and arm management teams with the insights, connectivity, and capabilities they need to drive efficiencies and maximize profitability.

The partner dealers want.

  • Committed to our dealers. Auto/Mate DMS has proudly served dealerships for decades. Over 98% of our customers stay with us because they love the value they get and the service they can rely on.

  • Free software upgrades for life. You shouldn’t be nickeled and dimed for the latest and greatest. We’re constantly making enhancements to our software to deliver the innovation you need to make your job easier.

  • By Car People, For Car People™. With a team of former dealership employees with more than 1,500 years of combined experience, Auto/Mate does business differently. We’ve been in your shoes and understand what it really means to be a dealer. Our unique support model is the reason we maintain an NPS score of +54 and a customer retention rate of 99%.

  • You control your data. Period. With Auto/Mate’s open API, you have the freedom to decide who you do business with. After all, it is your data.

“Auto/Mate is doing things that actually improve our business. And that’s rare…”

JD Mixon

Director of Operations

The DMS Designed By Car People, For Car People

Optimize & Consolidate Your Sales Process

Auto/Mate combines desking and F&I within our Sales & Finance module, providing a one-stop shop for creating, closing, and billing deals, as well as integrations to credit providers, valuation tools, and finance sources.

Create and Close ROs Without Leaving the DMS

Increase service volume and seamlessly accelerate the repair order from start to finish. Easily create and monitor appointments, assign repair orders to technicians, and leverage service history to upsell additional work.

Manage Your Parts Operation More Efficiently

Reduce idle tech time, increase parts sales, and lower obsolescence. Our newly redesigned parts system simplifies parts selling, takes the stress out of core tracking, and helps manage special orders with added flexibility.

Industry-Standard Accounting Workflow

From payroll processing to intercompany journal entries, our accounting tools are built on the fundamentals of true dealership accounting to simplify your workflow, reduce time spent completing tedious tasks, and keep you on top of your bottom line.

Systemwide Report Generator

Our advanced report generator, Report/Mate, brings the ease of Excel to DMS reporting. Measure performance and set achievable goals by generating customizable reports based on any data field you can schedule to run automatically

Hundreds of Third-Party Integrations

The Open/Mate API allows third-party vendors to integrate with Auto/Mate. All data shared between Auto/Mate and third-party vendors is exchanged instantly, securely and bidirectionally, resulting in less manual data entry and more accurate data.

Sign up to learn more

Keep, Lose, Grow: What Dealers Should Start and Stop Doing in 2021

This webinar has ended. You may view the recording below.

Modern.
Flexible.
Powerful.

We help dealers large and small by making them more profitable, improving their processes and reducing their frustration through our innovative software and support. Together, Auto/Mate and DealerSocket are giving dealers a new choice for a connected platform and award-winning customer service.

ENTER TO WIN!


Schedule your demo with DealerSocket and get $50, plus you'll be entered to win a Peloton Bike+ package!

Our mission is to transform the automotive experience with a suite of seamlessly integrated solutions designed to connect our more than 9,000 dealer clients to today's digital opportunities, simplify operations for showroom and service talent, and arm management teams with the insights, connectivity, and capabilities they need to drive efficiencies and maximize profitability.

The partner dealers want.

  • Committed to our dealers. Auto/Mate DMS has proudly served dealerships for decades. Over 98% of our customers stay with us because they love the value they get and the service they can rely on.

  • Free software upgrades for life. You shouldn’t be nickeled and dimed for the latest and greatest. We’re constantly making enhancements to our software to deliver the innovation you need to make your job easier.

  • By Car People, For Car People™. With a team of former dealership employees with more than 1,500 years of combined experience, Auto/Mate does business differently. We’ve been in your shoes and understand what it really means to be a dealer. Our unique support model is the reason we maintain an NPS score of +54 and a customer retention rate of 99%.

  • You control your data. Period. With Auto/Mate’s open API, you have the freedom to decide who you do business with. After all, it is your data.

“Auto/Mate is doing things that actually improve our business. And that’s rare…”

JD Mixon

Director of Operations

The DMS Designed By Car People, For Car People

Optimize & Consolidate Your Sales Process

Auto/Mate combines desking and F&I within our Sales & Finance module, providing a one-stop shop for creating, closing, and billing deals, as well as integrations to credit providers, valuation tools, and finance sources.

Create and Close ROs Without Leaving the DMS

Increase service volume and seamlessly accelerate the repair order from start to finish. Easily create and monitor appointments, assign repair orders to technicians, and leverage service history to upsell additional work.

Manage Your Parts Operation More Efficiently

Reduce idle tech time, increase parts sales, and lower obsolescence. Our newly redesigned parts system simplifies parts selling, takes the stress out of core tracking, and helps manage special orders with added flexibility.

Industry-Standard Accounting Workflow

From payroll processing to intercompany journal entries, our accounting tools are built on the fundamentals of true dealership accounting to simplify your workflow, reduce time spent completing tedious tasks, and keep you on top of your bottom line.

Systemwide Report Generator

Our advanced report generator, Report/Mate, brings the ease of Excel to DMS reporting. Measure performance and set achievable goals by generating customizable reports based on any data field you can schedule to run automatically

Hundreds of Third-Party Integrations

The Open/Mate API allows third-party vendors to integrate with Auto/Mate. All data shared between Auto/Mate and third-party vendors is exchanged instantly, securely and bidirectionally, resulting in less manual data entry and more accurate data.

Sign up to learn more
Auto/Mate logo
Auto/Mate

Support That Makes a Difference

It isn’t just about bells and whistles for Craig Toyota. The dealership needs their DMS to deliver world-class support and treat them like family. Hear what Controller Wayne Sachleben and Service Manager Jason Tague had to say about their more than 18-year partnership with Auto/Mate.

Connected Platform. Endless Potential.

The fusion of Auto/Mate and DealerSocket gives dealers the ultimate platform fueled by innovation and award-winning customer service. We help dealers reach the pinnacle of success by putting their needs first and delivering products that boost profits and create a strong customer experience. From CRM to inventory management to digital retailing to websites, your dealership’s potential is endless.

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Sign up here to speak with a DMS expert!

Create the journey
your customers want to take



DealerSocket’s CRM andAuto/Mate DMS PowerAuffenberg Chevrolet BuickGMC to Banner Quarter

Forced shutdowns due to COVID-19 negatively impacted many dealerships, but for Auffenberg Chevrolet Buick GMC in Farmington, Mo., the pandemic had little impact.
Get the Guide

Connected Platform. Endless Potential.

The fusion of Auto/Mate and DealerSocket gives dealers the ultimate platform fueled by innovation and award-winning customer service. We help dealers reach the pinnacle of success by putting their needs first and delivering products that boost profits and create a strong customer experience. From CRM to inventory management to digital retailing to websites, your dealership’s potential is endless.

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Sign up here to speak with a DMS expert!

Create the journey
your customers want to take

Auto/Mate logo
Auto/Mate

A DMS That Actually Improves Your Business.

Auto/Mate is making the decision to switch your DMS an easy one. See what J.D. Mixon had to say about the Gilbert Family of Companies’ experience with Auto/Mate.

Connected Platform. Endless Potential.

The fusion of Auto/Mate and DealerSocket gives dealers the ultimate platform fueled by innovation and award-winning customer service. We help dealers reach the pinnacle of success by putting their needs first and delivering products that boost profits and create a strong customer experience. From CRM to inventory management to digital retailing to websites, your dealership’s potential is endless.

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Sign up here to speak with a DMS expert!

Create the journey
your customers want to take



10 steps to plan for your next DMS

When dealers and managers better understand the best practices that should guide their DMS decision-making, everyone in our industry will benefit.

This eBook is not an attempt to steer you onto an Auto/Mate system. It is, however, an attempt to showcase the insights and lessons learned from our experience working with dealers.
Get the Guide

Connected Platform. Endless Potential.

The fusion of Auto/Mate and DealerSocket gives dealers the ultimate platform fueled by innovation and award-winning customer service. We help dealers reach the pinnacle of success by putting their needs first and delivering products that boost profits and create a strong customer experience. From CRM to inventory management to digital retailing to websites, your dealership’s potential is endless.

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Sign up here to speak with a DMS expert!

Create the journey
your customers want to take

ALBANY, N.Y., and NORTH HILLS, N.Y., January 11, 2021 — Auto/Mate, a business unit of DealerSocket, and F&I solutions provider Dealertrack today announce a new integration that connects Auto/Mate’s award-winning Dealership Management System (DMS) to Dealertrack’s Digital Contracting. The real-time data exchange is designed to streamline and automate a dealer’s digital contracting process, resulting in seamless contract submission, reduced errors from manual data entry, and faster deal funding.

Auto/Mate users simply log into Dealertrack Digital Contracting and enter the deal number to import the contract information from the DMS and populate the required data fields. All that is left is contract validation, having the customer sign electronically, and submission to the finance source for funding.

“Since the acquisition of Auto/Mate, we have directed significant investments toward streamlining workflows, reducing keystrokes, and addressing what matters most to dealers when it comes to their F&I operations: faster funding and reduced contracts in transit,” said DealerSocket Chief Product and Technology Officer Alok Tyagi. “Today’s announced integration with Dealertrack Digital Contracting accomplishes all three while giving our customers access to one of the industry’s leading providers of digital contracting.”

Recent Dealertrack user studies1 reveal that 60% of dealership F&I staff who have not yet adopted an eContracting solution feel DMS integration is the most important capability they lack.

“We view the DMS as the core of a dealer’s business and an enabler of everything they do. That’s why this integration with Dealertrack is so important, as digital contracting and eContracting represent a critical step toward delivering a digital car-buying experience,” said Tony Graham, executive vice president and general manager of Auto/Mate. “Enabling a seamless flow of data while preserving data integrity is equally critical for dealership employees operating in a fast-paced, results-oriented environment, and the elimination of unnecessary paper-pushing and user errors often results in steadier cash flow for the dealer.”

Cheryl Miller, vice president of operations for Dealertrack F&I Solutions, added: “With the addition of the Auto/Mate DMS integration, we advance our goal to have as many dealerships as possible benefitting from the ease of use of the completely digital contracting workflow that Dealertrack Digital Contracting can provide.”

Auto/Mate DMS customers must be on Dealertrack uniFI and signed up for the platform’s digital contracting enhancement to take advantage of the new integration.

_____________

1 Source: 2019 eContracting/Digital Contracting Research Study; (size=84)

 



6 DMS red flags signaling it's time for a change.

There are two types of people in the dealership: those who are frustrated with their DMS and don’t know why and those who do know why but don’t do anything about it. But what both might not realize is that the issues they’re facing are costing the dealership money, time and, quite honestly, their own sanity.

This white paper will examine six triggers that make dealerships decide it’s finally time for a new DMS
Get the Guide

Connected Platform. Endless Potential.

The fusion of Auto/Mate and DealerSocket gives dealers the ultimate platform fueled by innovation and award-winning customer service. We help dealers reach the pinnacle of success by putting their needs first and delivering products that boost profits and create a strong customer experience. From CRM to inventory management to digital retailing to websites, your dealership’s potential is endless.

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Sign up here to speak with a DMS expert!

Create the journey
your customers want to take

Modern.
Flexible.
Powerful.

We help dealers large and small by making them more profitable, improving their processes and reducing their frustration through our innovative software and support. Together, Auto/Mate and DealerSocket are giving dealers a new choice for a connected platform and award-winning customer service.

ENTER TO WIN!


Schedule your demo with DealerSocket and get $50, plus you'll be entered to win a Peloton Bike+ package!

Our mission is to transform the automotive experience with a suite of seamlessly integrated solutions designed to connect our more than 9,000 dealer clients to today's digital opportunities, simplify operations for showroom and service talent, and arm management teams with the insights, connectivity, and capabilities they need to drive efficiencies and maximize profitability.

The partner dealers want.

  • Committed to our dealers. Auto/Mate DMS has proudly served dealerships for decades. Over 98% of our customers stay with us because they love the value they get and the service they can rely on.

  • Free software upgrades for life. You shouldn’t be nickeled and dimed for the latest and greatest. We’re constantly making enhancements to our software to deliver the innovation you need to make your job easier.

  • By Car People, For Car People™. With a team of former dealership employees with more than 1,500 years of combined experience, Auto/Mate does business differently. We’ve been in your shoes and understand what it really means to be a dealer. Our unique support model is the reason we maintain an NPS score of +54 and a customer retention rate of 99%.

  • You control your data. Period. With Auto/Mate’s open API, you have the freedom to decide who you do business with. After all, it is your data.

“Auto/Mate is doing things that actually improve our business. And that’s rare…”

JD Mixon

Director of Operations

The DMS Designed By Car People, For Car People

Optimize & Consolidate Your Sales Process

Auto/Mate combines desking and F&I within our Sales & Finance module, providing a one-stop shop for creating, closing, and billing deals, as well as integrations to credit providers, valuation tools, and finance sources.

Create and Close ROs Without Leaving the DMS

Increase service volume and seamlessly accelerate the repair order from start to finish. Easily create and monitor appointments, assign repair orders to technicians, and leverage service history to upsell additional work.

Manage Your Parts Operation More Efficiently

Reduce idle tech time, increase parts sales, and lower obsolescence. Our newly redesigned parts system simplifies parts selling, takes the stress out of core tracking, and helps manage special orders with added flexibility.

Industry-Standard Accounting Workflow

From payroll processing to intercompany journal entries, our accounting tools are built on the fundamentals of true dealership accounting to simplify your workflow, reduce time spent completing tedious tasks, and keep you on top of your bottom line.

Systemwide Report Generator

Our advanced report generator, Report/Mate, brings the ease of Excel to DMS reporting. Measure performance and set achievable goals by generating customizable reports based on any data field you can schedule to run automatically

Hundreds of Third-Party Integrations

The Open/Mate API allows third-party vendors to integrate with Auto/Mate. All data shared between Auto/Mate and third-party vendors is exchanged instantly, securely and bidirectionally, resulting in less manual data entry and more accurate data.

Sign up to learn more

DealerSocket’s CEO is among the industry publication’s prestigious list, which it has published every five years since 2000

DALLAS, December 21, 2020 — DealerSocket, Inc., a leading SaaS provider to the automotive industry, today announced the naming of CEO Sejal Pietrzak to Automotive News’ 2020 Class of 100 Leading Women in the North American Auto Industry. Pietrzak and her co-honorees appeared in a special section of the publication’s Nov. 9 issue and were recognized during an exclusive virtual celebration sponsored by Automotive News and Deloitte.

The 100 Leading Women in the North American Auto Industry recognizes women leaders in the automotive field — individuals who make major decisions and significantly influence their companies. Automotive News has published the list of the industry’s top female executives every five years since 2000. This year’s honorees consists of CEOs, COOs, CIOs, engineers, plant managers, and dealer principals representing 72 companies.

“I’m extremely honored to have been selected to be among this incredible group of leaders in this year’s class of 100 Leading Women,” said Pietrzak. “The award that highlights Leading Women and the related conference event have played an instrumental role in the industry’s focus on diversity and inclusion, shining a well-deserved light on the women who are leading their organizations and are making significant positive impacts in the automotive industry.”

The recognition marked the second in less than a month for Pietrzak, who was also named a Women in Retail honoree by auto industry publication Auto Remarketing on Oct. 12. Pietrzak also ranked at No. 7 on The Software Report‘s Top 50 SaaS CEOs list in 2019, a year in which Pietrzak was also named a 2019 Women in Technology award recipient by the Dallas Business Journal.

Pietrzak joined DealerSocket in 2017 with a focus on delivering exceptional customer service and award-winning software solutions to the company’s valued auto dealer clients. In 2020, she spearheaded the acquisition of Auto/Mate and its award-winning dealership management system (DMS) to offer dealers an integrated portfolio of products across DealerSocket’s software suite. The company now supports more than 9,000 dealerships in North American and Australia.

Before joining DealerSocket, Pietrzak spent 12 years in executive and leadership roles at enterprise software company ACTIVE Network, including chief administrative officer, general manager, and senior vice president of international. She also held leadership and strategic growth roles at Wells Fargo and served as executive director of the U.S.-India Busines Council in the international division of the U.S. Chamber of Commerce. Earlier in her career, Pietrzak was a strategy consultant with the Boston Consulting Group.

Pietrzak earned an MBA from the Wharton School of Business at the University of Pennsylvania and a bachelor’s degree with honors from the College of William & Mary. She is currently a member of C200, a powerful community that includes some of the most successful women in business.

When Pietrzak joined DealerSocket, she instituted paid maternity and paternity leave policies at the company, which did not exist. This year, she recently sponsored the formation of SocketWomen, an employee resource group to bring together women team members and focus on education, empowerment, mentorship, and connections. Earlier this year, Pietrzak also launched an initiative to promote diversity and inclusion across DealerSocket’s organization of more than 1,200 employees, with five unity groups and several events promoting diversity, and inclusion across the company.

“A comparison of the 2020 and 2015 Automotive News lists of 100 Leading Women in the North American Auto Industry confirms that the status of women in the industry continues to improve. There are 13 CEOs of automakers and suppliers on the list this time, up from six in 2015 and two in 2010,” said Mary Beth Vander Schaaf, Automotive News managing editor and leader of the project.

The 2020 class of Automotive News‘ 100 Leading Women in the North American Auto Industry emerged from a months-long nomination and judging process that attracted hundreds of entries from the United States, Canada, and Mexico.

“Our selection committee made many difficult decisions,” said Vander Schaaf. “The talented, powerful executives on this list are at the forefront of thousands of successful women in the auto industry.”

Since 1925, Automotive News has been the primary source for news happening among automotive retailers, suppliers, and manufacturers. Distinct from other publications in the field, Automotive News remains a fully subscriber-paid publication, a testament to the value it delivers to the reader. The award-winning weekly print edition, robust website, email newsletters, and video broadcasts are backed by a global team of more than 65 editors and reporters.