Studies show 80% of your revenue actually comes from the top 20% of your customers. It’s also 10x more expensive to acquire a new customer versus retaining an old one. But did you know that your CRM is one of the most powerful tools your dealership has to start retaining and upselling customers right now?
Boosting customer retention just 5% can increase profits by 25-95%. In this webinar, you’ll learn five simple ways to start retaining customers using your CRM’s built-in tools. These are practical tips that you can start implementing immediately, to help your dealership maintain profitability, as business begins to return to normal.
Attend this Automotive News webinar to learn how to:
About the Presenter:
Anthony Mitchell, Sr. Manager, Strategic Growth at DealerSocket, Inc.
Anthony Mitchell’s extensive automotive experience and consultative insights have helped countless dealers make the most of their software investment and sell more cars, more profitably.
Gubagoo is the leader in conversational commerce for automotive. Dealers and certified OEM programs use our powerful digital retailing and fully-managed chat solutions to activate and enhance the online car buying experience, from their website or Facebook.
A recent NADA survey found that acquiring a new customer can be 10X more expensive than retaining an existing one.
As in-store visits drop during this unique season, re-engaging past customers is more important than ever — and it's made possible with DealerSocket's RevenueRadar equity-mining tool.
To get started with special pricing, call 833-652-0738.
RevenueRadar’s Data Mining Marketer feature targets your past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message. All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents 24/7 trained and ready to get them into your store.
Accelerate sales and marketing, increase efficiency, and sell more vehicles in your dealership. With DealerSocket CRM’s industry-leading software and proven track record, you can meet and exceed every need across sales, marketing, service, and senior leadership. Seamlessly manage the customer relationship, connect across all devices and departments, and maximize sales and profitability.
The smartest platform in the industry.
Centralize customer management to create rich customer experiences. Leverage sales, service, desking, communication, data mining, and digital retail – all in one place.
Minimize clicks and simplify processes with a modern, configurable user interface.
Connect all your systems through seamless integrations with OEMs and industry platforms.
Collaborate with dedicated success teams and advisors in your area. We help you achieve your goals with a unique combination of retail and technology experience.