Session Description:

Studies show 80% of your revenue actually comes from the top 20% of your customers. It’s also 10x more expensive to acquire a new customer versus retaining an old one. But did you know that your CRM is one of the most powerful tools your dealership has to start retaining and upselling customers right now?

Boosting customer retention just 5% can increase profits by 25-95%. In this webinar, you’ll learn five simple ways to start retaining customers using your CRM’s built-in tools. These are practical tips that you can start implementing immediately, to help your dealership maintain profitability, as business begins to return to normal.

Attend this Automotive News webinar to learn how to:

  • Create a Personalized Data Mining Strategy
  • Optimize Lease Outreach
  • Leverage Texting
  • Bridge Sales and Service
  • Audit Sales Appointment Experience

About the Presenter:

Anthony Mitchell, Sr. Manager, Strategic Growth at DealerSocket, Inc.
Anthony Mitchell’s extensive automotive experience and consultative insights have helped countless dealers make the most of their software investment and sell more cars, more profitably.

Gubagoo is the leader in conversational commerce for automotive. Dealers and certified OEM programs use our powerful digital retailing and fully-managed chat solutions to activate and enhance the online car buying experience, from their website or Facebook.

855-359-2573

hello@gubagoo.com

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RevenueRadar

Get 1 Month of RevenueRadar Free and 50% off the next 2 months. 

A recent NADA survey found that acquiring a new customer can be 10X more expensive than retaining an existing one. 

As in-store visits drop during this unique season, re-engaging past customers is more important than ever — and it's made possible with DealerSocket's RevenueRadar equity-mining tool.

 

To get started with special pricing, call 833-652-0738.

Get Special Pricing

With DealerSocket’s RevenueRadar, you can:

  • Generate new opportunities from your existing database.
  • Leverage integration with DealerSocket’s CRM to manage all your leads from one system.
  • Implement automated email and direct mail campaigns.
  • Connect sales and service. Reach out to customers you’ve sold but haven’t serviced or serviced but haven’t sold.
  • Access high priority leads and see customer insights throughout the CRM, making it easier to have relevant conversations with existing customers.

Get Special Pricing

“I’m big on data mining. I felt like the best way to increase the numbers was to focus on our old data. DealerSocket did just that, and it shows in the numbers."

Managing Partner and General Manager, Brooklyn Mitsubishi

Read the Story

11 Different Ways to Target Your Past Customers and Bring Them Back To Your Store

RevenueRadar combs your database to identify and prioritize viable customer conversations in 11 different sales and service-based categories. For each lead, the platform will serve up a customer profile as well as a buying score so you can tailor your talk tracks for success and get that customer into the store.

Automated Omni-Channel Marketing

RevenueRadar’s Data Mining Marketer feature targets your past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message. All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents 24/7 trained and ready to get them into your store.

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CRM

The CRM technology that supercharges your dealership

Accelerate sales and marketing, increase efficiency, and sell more vehicles in your dealership. With DealerSocket CRM’s industry-leading software and proven track record, you can meet and exceed every need across sales, marketing, service, and senior leadership. Seamlessly manage the customer relationship, connect across all devices and departments, and maximize sales and profitability.

Ready to learn more? Speak with an expert.

The smartest platform in the industry.

  • Centralize customer management to create rich customer experiences. Leverage sales, service, desking, communication, data mining, and digital retail – all in one place.

  • Minimize clicks and simplify processes with a modern, configurable user interface.

  • Connect all your systems through seamless integrations with OEMs and industry platforms.

  • Collaborate with dedicated success teams and advisors in your area. We help you achieve your goals with a unique combination of retail and technology experience.

Integrating DealerSocket's CRM and Inventory with Auto/Mate's DMS is huge! It gives us the ability to know where a customer left off deal-wise and a lot more information. We're all very excited!

Greg Kaznocha, Internet Manager

SmithTown Toyota & Kia

The Power of DealerSocket's CRM

  • Centralize customer management to create rich customer experiences. Leverage sales, service, desking, communication, data mining, and digital retail — all in one place.
  • Minimize clicks and simplify processes with a modern configurable user interface.
  • Connect all your systems through seamless interactions with OEMs and industry platforms
  • Collaborate with dedicated success teams and advisors in your area. We help your achiever your goals with a unique blend of retail and technology experience.