Strategic Automotive Consultant

Houston, TX, US | Dallas, TX, US

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STRATEGIC AUTOMOTIVE CONSULTANT 

POSITION SUMMARY

 The Strategic Consultant’s responsible for providing on-site product consultations to customers. The Strategic Consultant also consults with customer’s that have been identified as a retention risk.

RESPONSIBILITIES

  • Complete simple to moderately complex tasks related to on-site consultations for customers
  • Responsible for maintaining a book of business in defined territory by building relationships with key dealer/account decision-makers and stakeholders (Executive Management Teams, Dealer Principles, General Managers
  • Consult with customers on-site and remotely regarding industry and product best practices and optimization
  • Work directly with the Support Center and Product Experts to handle software changes at customer sites
  • Develop retention strategy for and consult with at-risk customers
  • Be a resource for industry and product specific knowledge
  • Assist with on-site installations as needed
  • Works independently with little supervision or direction
  • And other duties as assigned

QUALIFICATIONS

  • 3+ years in the automotive industry 
  • Proficient in Microsoft Office Suite
  • Demonstrated communication skills
  • Demonstrated industry knowledge
  • Experience presenting to high-level managers, groups, and one-on-one

PREFERRED SKILLS AND EXPERIENCE

  • Bachelor’s degree or equivalent work experience
  • 2+ years of experience working directly with customers in a vendor role
  • Experience with DealerSocket products
  • Experience with Salesforce

ADDITIONAL REQUIREMENTS

  • Position likely field based
  • Position may require extensive travel – up to 50%  

PERKS & BENEFITS

  • Medical, Dental, Vision, 401k
  • Company-paid Life & Disability Insurance
  • Paid Vacation, Sick Days & Holidays
  • Paid Parental Leave
  • Collaborative & Open Office Environment

ABOUT DEALERSOCKET

DealerSocket is a leading provider of software for the automotive industry. Our mission is to drive the future of automotive, by simplifying the experience for its customers and partners with a suite of seamlessly integrated products. DealerSocket’s suite of products includes advanced Customer Relationship Management (CRM), innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics Reporting, and solutions to streamline dealer operations such as Desking, Credit Reporting, Compliance, and a Dealer Management System (DMS) for dealers of all sizes. To put it simply: we help dealers sell and service vehicles more profitably, while improving their customers’ experience. The DealerSocket Team is more than 1,200 employees strong, serving nearly 9,000 dealerships. We hire the best and brightest employees with offices in Dallas Texas (HQ), Southern California, Arizona, Utah, Wisconsin, New York, Kaliningrad RU, and Bangalore, India.

 

Visit dealersocket.com/careers to learn more about how you can join our winning team!

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