DealerSocket is always here for you.
During this trying time, we want to be your partner—we are offering a number of our products free of charge to help you weather the storm.
Letter from our CEO
I hope you, your family, and your dealership teams are healthy in this unprecedented time.
I wanted to send an update regarding the steps we have taken to help reduce the risk of spreading COVID-19 among our team members, our dealership customers, and our communities.
We have asked our team members to not travel during this period. Please know that our team members are fully available to you and will proactively communicate by phone, video call, chat, email and text as you need us. Our team will continue to always deliver DealerSocket’s trusted, mission critical software and services for you.
Solutions for Dealers During the COVID-19 Pandemic
DealerFire
An Extra Digital Hand
You do you. We support it.
While some of us have been asked to work from home, our support lines for both email and phone remain the same. With our Design Anytime Guarantee, you can request no-charge COVID-19 assets from our marketing design team.
- Email: websitesupport@dealersocket.com
- Call: 888-556-2447
Subject to DealerSocket Terms and Conditions
Resources
DealerSocket COVID-19 Impact Report
Aggregated data compiled by DealerSocket's Inventory+ team reveals encouraging signs for the automotive industry's recovery from the COVID-19 pandemic. Pricing, however, remains a concern. Take a deep dive into recent inventory & appraisal trends with DealerSocket's COVID-19 Impact Report.
Our Commitment to Our Dealers: Relief Package for May
We continue to think about all of you, our customers and partners, during this difficult time.
[Blog] Data Showing Positive Signs for Automotive during COVID-19
While vehicle sales are still significantly down overall for April to this point, the industry is seeing some positive points of light as sales are trending up from a dismal end of March.
[Webinar] Here & Now: Dealer Group CEO Shares Insights for Our ‘New Normal’
Join Erich K. Gail, CEO of Cardinale Group of Companies, as he shares the steps Cardinale Automotive Group has made to enhance their capabilities to serve and support their communities within our ‘New Normal.'
[Webinar] COVID-19 Communication: Detailing the Rapid Response in Automotive
See examples from real-life dealers that hit the ground running with effective consumer messaging during the COVID-19 crisis in this webinar presented by Stephen Hailey (Honda of Cleveland) and DealerSocket.
View Recording
[Webinar] Preparing Your Dealership for Remote Operations
Join Soave Automotive Group and DealerSocket as they share real-life, tactical takeaways for sales and customer management outside the showroom.
[Webinar] COVID-19 Planning: The Modern Retailing Experience
Join Stream and DealerSocket for best practices & templates around the digital retailing, customer experience, and virtual shopping.
First Pencil: It's Not Business As Usual
The business has navigated unprecedented hardships before, and DealerSocket’s First Pencil blog believes there’s no reason it won’t do it again.
Read Article
[Blog] What Should Dealerships Do During COVID-19?
Sales are down a bit in automotive right now, and we can expect that trend to continue. But like many things, there are opportunities to be found in this downtime.
Letter from DealerSocket's CEO
We're here for our dealers during the Coronavirus disruptions.
Read the full letter from DealerSocket's CEO, Sejal Pietrzak.
Read Letter
Inside the Dealership: Honda of Cleveland
Honda of Cleveland is coming off a 20-unit weekend with hope and a plan to keep leads flowing and the service drive humming during these uncertain times.
Read Article
First Pencil: Showroom Leaders Emerge
DealerSocket’s First Pencil blog offers a peek into discussions taking place in dealer showrooms everywhere. At-home test drives are top of mind, as is digital retailing.
Read Article
COVID-19 & Auto: What We Know, What’s Working & What’s Next
Real-time statistics and metrics on dealership activity during the COVID-19 pandemic, plus what dealers can expect in the season to come.