San Clemente, CA | December 11, 2012 -
DealerSocket Adds SocketTalk and PhoneTracking Tools to Its Popular Product, MobileCRM.
Leading auto dealer CRM DealerSocket (DealerSocket.com) continues to make the newest and best technology available to auto dealers. DealerSocket announced today the release of PhoneTracking and SocketTalk, two additional tools to the highly successful MobileCRM.
SocketTalk allows users to instant message (IM) from within the CRM to internal DealerSocket users. SocketTalk is also a true texting tool that allows instant, two-way communication between the dealership and a customer's mobile device. Users can send texts from a mobile device or desktop, and the customer will receive it as a text message. This efficient communication channel is opt-in and opt-out compliant to protect dealerships and their customers.
MobileCRM PhoneTracking allows dealers currently tracking calls made from their LAN lines or other phone systems through DealerSocket's CTI (Call Tracking Integration) can extend the functionality to calls from mobile devices, as well. Every call, regardless of whether it is made from a landline or a mobile phone, can now be tracked by a dealer.
"SocketTalk is a highly effective way for dealers to communicate with their customers," said Brad Perry, DealerSocket Co-Founder and CTO. "We are also very excited about our new tool, PhoneTracking. Dealers can now rest assured all calls are tracked, whether from a landline or mobile phone."
DealerSocket SocketTalk and PhoneTracking are currently available. For more information, please call (877) 888-8048.