Steve Zadoorian

Senior VP Operations and Customer Care

Steve Zadoorian is Senior VP Operations and Customer Care at DealerSocket, where he oversees customer implementation and support operations. In his former role as Chief Customer Officer at Auto/Mate, Steve’s commitment to customer satisfaction helped the company achieve a customer retention rate above 95 percent and its position as the top-ranked DMS in customer satisfaction.

Steve has served in several senior officer positions during his decades-long tenure at Auto/Mate, including Chief Information Officer. In his previous roles at Auto/Mate, Steve was responsible for support and installation services, systems training, R&D, technical support, data conversion, software releases and third party and manufacturer relations.

Prior to joining Auto/Mate, Steve worked in healthcare IT where he was responsible for product coordination and management of in-house billing systems and migration to OBDC compliant platforms.