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Service

DealerSocket’s service management tools help maximize your dealership’s profitability. Deploy flexible booking functionality, view a customer’s service history, and connect your sales and
service departments and data.

Service Scheduling

Let your customers schedule service appointments at their convenience. Use email, texting, inbound and outbound phone calls, and your website to increase the number of scheduled appointments.

Mobile Service Check-in

Quickly perform interactive vehicle inspections, present service recommendations, and sign pre-work orders from any mobile device. Check-in your customers within minutes, resulting in higher customer satisfaction that leads to repeat business.

Service Communications

Market to your current customers and prospective customers with custom offers, service reminders, recommended services, and declined service follow-ups. Target customers with messages specific to their needs and the vehicle lifecycle.

Service Management

Manage service performance with a centralized view of the metrics that drive revenue and customer satisfaction. Our tool allows you to access all your reports from one dashboard, monitor service activity, and identify revenue opportunities.

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It's really key for our Service Coordinators, because they can see exactly the service history, customer's information, the VIN number, who they serviced with last, it's all in front of them, and all the information is on one screen.

Andrew Benson

VBDC Sr. Team Lead, Qvale Auto Group

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