Discovery Auto Sales is a single-point, buy-here, pay-here (BHPH) dealership located in Austin, Texas. The dealerships recently made the switch to DealerSocket’s IDMS from Finance Express last year. Since taking the leap, Discovery Auto Sales has leaned heavily on IDMS’s Account Management product to drive its collections process.
As the General Manager of Zeus Financial Services — the dealership’s in-house finance company — Angela Paez needs a software system that makes her collectors’ job easier and provides the data she needs to assess performance. To that end, Paez puts her trust and reliance in IDMS.
“We use IDMS to generate a bunch of reports on a weekly and daily basis to look for various trends, track the percentage of delinquent payments, and calculate commissions for the collectors,” Paez says.