CRM Data Mining RevenueRadar

5 Ways to Increase Customer Retention

July 7, 2020

This webinar has ended, but you can view the recording below. 

 

Session Description:

Studies show 80% of your revenue actually comes from the top 20% of your customers. It’s also 10x more expensive to acquire a new customer versus retaining an old one. But did you know that your CRM is one of the most powerful tools your dealership has to start retaining and upselling customers right now?

Boosting customer retention just 5% can increase profits by 25-95%. In this webinar, you’ll learn five simple ways to start retaining customers using your CRM’s built-in tools. These are practical tips that you can start implementing immediately, to help your dealership maintain profitability, as business begins to return to normal.

Attend this Automotive News webinar to learn how to:

  • Create a Personalized Data Mining Strategy
  • Optimize Lease Outreach
  • Leverage Texting
  • Bridge Sales and Service
  • Audit Sales Appointment Experience

About the Presenter:

Anthony Mitchell, Sr. Manager, Strategic Growth at DealerSocket, Inc.
Anthony Mitchell’s extensive automotive experience and consultative insights have helped countless dealers make the most of their software investment and sell more cars, more profitably.