Auto/Mate

Keep, Lose, Grow: What Dealers Should Start and Stop Doing in 2021

January 5, 2021
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It's time to put 2020 in the rear-view and focus on driving toward success. Your ddealership, like most other businesses, probably faced a few new challenges to say the leastMany had to scramble to pivot their operations, adhering to state shutdowns and social distancing orders. Many had to combat low vehicle sales volume and adapt to parts and inventory shortages.   What have we learned as a return to a more normal way of life approaches? Simply put, the way dealerships do business has changed. The way car buyers shop has changed. The question dealers should be asking themselves i“What should I change for 2021?”Join Ken Rock, Customer Care Manager at Auto/Mate by DealerSocket, who has been proudly serving dealers for over 40 years.  

You’ll discover how to make 2021 your dealership’s best year yet by:   

  • Tapping into your DMS provider’s full potential to improve results 
  • Embracing mobile and digital tools post COVID 
  • Streamlining your processes to maximize customer satisfaction